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beneficii
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13 Feb 2014, 10:48 pm

At my current job, when I was hired and in training, my trainer said something to us I'll never forget. Basically, she said not to beat ourselves up over mistakes; work not to make them, but don't beat yourself up about them and always take the opportunity to learn from them. She then made clear of one thing: Honesty. This company expects us to own up to our mistakes so they can be fixed promptly. It's one thing to make a mistake, but if you conceal it until it's a problem that blows up later or falsify records or anything else like that, that's a whole nother thing. That's what would get you sent out the door.

My dad had told me a story of a co-worker who had a fairly good track record. One day, he made a mistake on a server and apparently tried to fix it, but only management had the permissions to fix it. Instead of telling someone in management about it so they could fix it, however, he chose to conceal it. Then, a few days later, the mistake he made festered into a big mess that was very difficult to solve. Management tracked down the source of the problems, dad's co-worker, and disciplined him, not for the mistake itself, which with prompt notification would have been very easy to fix right then and there were it not allowed to fester, but for the concealment. That concealment was what was making the co-worker a liability.


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Meistersinger
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13 Feb 2014, 11:22 pm

beneficii wrote:
At my current job, when I was hired and in training, my trainer said something to us I'll never forget. Basically, she said not to beat ourselves up over mistakes; work not to make them, but don't beat yourself up about them and always take the opportunity to learn from them. She then made clear of one thing: Honesty. This company expects us to own up to our mistakes so they can be fixed promptly. It's one thing to make a mistake, but if you conceal it until it's a problem that blows up later or falsify records or anything else like that, that's a whole nother thing. That's what would get you sent out the door.

My dad had told me a story of a co-worker who had a fairly good track record. One day, he made a mistake on a server and apparently tried to fix it, but only management had the permissions to fix it. Instead of telling someone in management about it so they could fix it, however, he chose to conceal it. Then, a few days later, the mistake he made festered into a big mess that was very difficult to solve. Management tracked down the source of the problems, dad's co-worker, and disciplined him, not for the mistake itself, which with prompt notification would have been very easy to fix right then and there were it not allowed to fester, but for the concealment. That concealment was what was making the co-worker a liability.


That trainer is absolutely right: If you screw up, own up to it right away. Just make sure you document everything. If it gets you fired, you have evidence that it wasn't entirely your fault, since you admitted you screwed up, but you reported the screwup, and nothing was done. Very important if you apply for unemployment, and you end up being denied and have to appeal tot decision.


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thewhitrbbit
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14 Feb 2014, 12:49 am

Agreed. Own up to mistakes and move on from them.