I just replaced my old Dell laptop that I'd had and used daily for over 3 years. I bought it refurbished. By the time I replaced it, it had the following problems:
1. It ran so hot that I had to permanently prop it up on something so air could get to the fan (yes I had it serviced but that didn't make a difference) and also would get so hot that it burned up my ethernet card
2. The 's' key was wonky. Sometimes it would take pounding on it to type the letter, sometimes it would print out 5 's' in a row.
3. My cat freaked out and clawed off three of the keyboard letters, which happened to make typing difficult from then on
4. The cover/display was so loose it didn't stay still unless propped up.
5. Zero battery life left.
I'm sure there're more.
Now I've got Windows Vista and I hate it. In fact, Dell is sending me a new computer because the one they sent has too many problems. We'll see how the next one does. May have to revert to XP. Shall I begin my anti-Microsoft rant now? No, wrong forum...