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Kitty4670
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Joined: 18 Nov 2014
Gender: Female
Posts: 7,936
Location: California,USA

18 Jan 2018, 10:01 pm

I want to get rid of my old devices, I still have information on one iPhone & one iPad, I delete those email accounts without thinking. I think I already erase my information, I’m not sure, I disabled one phone in settings. I can forget what I did before. If a device says you need to activate your device, does that mean you didn’t disable your device? Can someone please help me? I’m really not smart in technology.



MisterSpock
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Joined: 17 Jan 2012
Gender: Male
Posts: 549
Location: Manchester, UK

05 Feb 2018, 1:01 pm

If an Apple device is disabled, it cannot be used until it is connected iTunes with the original account. This link may help you:
https://support.apple.com/en-gb/HT204306