Page 1 of 1 [ 1 post ] 

Claradoon
Supporting Member
Supporting Member

User avatar

Joined: 23 Aug 2006
Gender: Female
Posts: 4,964
Location: Canada

28 Jan 2018, 9:16 am

IBM Trusteer Rapport (whatever that is) "was installed successfully on this device, but the Rapport extension is disabled. Please use the Extensions Manager to enable the Rapport' extension."

Sounds simple? Ha! I've been the rounds with this one, spending too much time clicking obediently to instructions. It tells me it's already installed. But it needs the user to enable the extension.

IBM obviously thinks any user is a PhD in these things.

I've got stuff going wrong and I bet if I could uninstall this Rapport I might get e-mail smoothly again.

The notice pops up all the time. It does not have "Go Away" option, neither that nor anything more colourful.

I didn't even know I had this Program. I assume it came bundled with something?

What I want to know is how to get rid of it.