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Tech Support From India - WHY?!

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davisjohn
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03 Oct 2019, 12:15 am

Some of the time, yet I more often than not mull over quality too, and brand devotion assumes an immense job in that.



naturalplastic
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03 Oct 2019, 8:57 pm

You are aware, I hope, that this thread stopped seven years ago.

Most of the folks on this thread have long ago left WP, and one is probably passed on.



DeepHour
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03 Oct 2019, 9:50 pm

^ Even so, I would submit that the issues raised in this thread are as relevant as ever today, at least in the country I inhabit. Our main suppliers of Gas and Electricity, and of telephone services and broadband (British Gas and British Telecom respectively), both outsource their 'customer services' to India, and in doing so show utter contempt for their subscribers. Computer 'Technical Support' scams from India are also still an ongoing problem here.


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auntblabby
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03 Oct 2019, 10:41 pm

tech support is today's complaint desk. not a pleasant place to work unless one is infinitely patient and thick-skinned.



RetroGamer87
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21 Oct 2019, 8:36 pm

Tech support for a GUI over the telephone - WHY?


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