"Battery Low" warning on headphones

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I have new bluetooth headphones.
For the first couple of weeks they were great.

Now a voice keeps saying "BATTERY LOW" every ten minutes, even when they're charging or fully charged.

I left them charging all night and they're still plugged in, but it's still saying it.

It's annoying af.

Does this mean they're defective?

Any ideas?

I looked online and this is a common complaint, but most people were talking about being notified when wearing them at about 50% charge. In my case they're still plugged in, and fully charged.

Also it says to use the exact charging cord they came with.
I have three identical cords here and no way of knowing which is which.
I've tried them all but it keeps happening.

Sound faulty. Send them back for a refund or exchange.