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Ann2011
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06 Jun 2013, 8:27 pm

This is a follow up to the thread: Cashiers?

Well, I've been on the job for two shifts now and I'm working a call-in shift for 8 hrs tomorrow. I have to say it is very demanding. The store I work at is full-service. So I'm checking stuff through while bagging at the same time. I know "whaa whaa." I'm so happy to have a job. It's not bad - I'm getting the hang of the produce codes (of which there seem to be thousands :roll: )
But what seems to get to me most is the completely different expectations of each person. They're like snowflakes - each one completely different. One wants all the different kinds of meat kept separate, one doesn't care if their chicken is bagged with the lettuce. Everyone's expectations are different. It is overwhelming.



Thelibrarian
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06 Jun 2013, 9:03 pm

Ann, congratulations on finding a job. Just from reading your posts, I gather being gainfully employed means a lot to you. Most jobs I've had are overwhelming in the beginning too. I'm sure you will get used to it and do just fine.

Hang in there!



auntblabby
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07 Jun 2013, 1:23 am

I would just [habitually] do everything the way the most picky people prefer, that would save wasting mental resources worrying about it.



Ann2011
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07 Jun 2013, 8:06 pm

Thelibrarian wrote:
Ann, congratulations on finding a job. Just from reading your posts, I gather being gainfully employed means a lot to you. Most jobs I've had are overwhelming in the beginning too. I'm sure you will get used to it and do just fine.

Hang in there!

Thanks!
This was a long day. The had a live band playing (for a grand re-opening.) I could hear Satan laughing at me. :lol:

auntblabby wrote:
I would just [habitually] do everything the way the most picky people prefer, that would save wasting mental resources worrying about it.

I think you're right. I've adopted a high standard for packing and customers seem to appreciate it. I really wish they didn't track your items-per-minute. Makes me feel like I'm in a distopian novel.



Thelibrarian
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07 Jun 2013, 8:10 pm

"Thanks!
"This was a long day. The had a live band playing (for a grand re-opening.) I could hear Satan laughing at me. Laughing"

A band at a supermarket? Ann, if you're anything like me, I bet you could hear Satan laughing. The job itself would be near-sensory overload. But a band along with it would have me in a fine frenzy.



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07 Jun 2013, 8:33 pm

Ann2011 wrote:
auntblabby wrote:
I would just [habitually] do everything the way the most picky people prefer, that would save wasting mental resources worrying about it.

I think you're right. I've adopted a high standard for packing and customers seem to appreciate it.


I stopped using the baggers at the grocery store because I had high standards about what kinds of stuff should go together... I would definitely not put my raw meat and produce together, so I think I would try to get in your line!


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Ann2011
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08 Jun 2013, 9:36 am

Thelibrarian wrote:
A band at a supermarket?

A bad band at that . . . I hate it when bad bands mangle good songs.

NEtikiman wrote:
Ann2011 wrote:
auntblabby wrote:
I would just [habitually] do everything the way the most picky people prefer, that would save wasting mental resources worrying about it.

I think you're right. I've adopted a high standard for packing and customers seem to appreciate it.


I stopped using the baggers at the grocery store because I had high standards about what kinds of stuff should go together... I would definitely not put my raw meat and produce together, so I think I would try to get in your line!

The thing is though, that everyone's expectations are different. Some people will tell me to throw lettuce on top of raw chicken because they don't want another bag.
I think this is what gets to me. One after the other, a unique perspective. I think I might be having ToM problems.



Thelibrarian
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08 Jun 2013, 10:38 am

"A bad band at that . . . I hate it when bad bands mangle good songs."

Ann, I must agree. I'm listening to Steely Dan as I write this. I cringe at the thought of poor musicians trying to cover this music.


"The thing is though, that everyone's expectations are different. Some people will tell me to throw lettuce on top of raw chicken because they don't want another bag.
I think this is what gets to me. One after the other, a unique perspective. I think I might be having ToM problems."

Ann, I understand completely. I had the same problem when I was appointed to run my library--i.e., how to give people what they want, which is the key to success. Non-fiction wasn't any problem for me. But fiction was, as that tends to rely on social fads, styles, and other things that mystify me. So, what I did was when a new fiction writer comes out with a book, I check to see how well their last book did with my readers, and if it did well, I get that author's new book. Since I too have ToM problems, I've found taking the most simple, direct approach is best.

I'm guessing we all want our groceries bagged differently. I eat a lot of fresh produce and fresh lean meat. I always do my shopping early in the morning before I go into work since the store is usually less crowded. So, I have to keep the meat and produce in a cooler in my truck all day. Because my cooler isn't that big, I have the cashier separate the things that need refrigeration from those that don't. I always go to the cashiers who get it right so I don't have to sort through everything while putting my groceries in my truck.



Ann2011
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08 Jun 2013, 8:07 pm

Thelibrarian wrote:
i.e., how to give people what they want, which is the key to success.

This does seem to be true.

It's the figuring out what they want that is the tricky part.

Today I was scolded. It was inevitable. So much money is going through those tills - people take it pretty seriously. The irksome thing is that I actually did what I was told to do, but it turned out not to be the right thing. Arggg.



Thelibrarian
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08 Jun 2013, 8:14 pm

Ann2011 wrote:
Thelibrarian wrote:
i.e., how to give people what they want, which is the key to success.

This does seem to be true.

It's the figuring out what they want that is the tricky part.

Today I was scolded. It was inevitable. So much money is going through those tills - people take it pretty seriously. The irksome thing is that I actually did what I was told to do, but it turned out not to be the right thing. Arggg.


Ann, "Arggg" is right. One of the reasons I dreaded my last job was that I was expected to enforce policy. Yet when I did so, and push came to shove, I was invariably shot down by my superiors.

I'm surprised to hear about cash problems. I thought Canada was much further along the way to being a cashless society than the US. Unless I'm buying something very expensive, which isn't often, I always pay with cash. I hope you don't get annoyed at me. :oops:



Ann2011
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08 Jun 2013, 9:16 pm

Thelibrarian wrote:
I'm surprised to hear about cash problems. I thought Canada was much further along the way to being a cashless society than the US. Unless I'm buying something very expensive, which isn't often, I always pay with cash. I hope you don't get annoyed at me. :oops:

Cash is easy . . . It's all the elaborate methods of paying that are tricky. My mistake amounted to putting the slip into the wrong drawer. But the payment went through.
What I find really dumb is that you can scan points from a barcode on your phone, but if the cashier puts the phone through a scanner, it will wreck it. You have to use the hand scanner. Well, how dumb is that. Have a promotion that can wreck the customers' expensive phone.
I can hear the mice.



Thelibrarian
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08 Jun 2013, 9:29 pm

Ann2011 wrote:
Thelibrarian wrote:
I'm surprised to hear about cash problems. I thought Canada was much further along the way to being a cashless society than the US. Unless I'm buying something very expensive, which isn't often, I always pay with cash. I hope you don't get annoyed at me. :oops:

Cash is easy . . . It's all the elaborate methods of paying that are tricky. My mistake amounted to putting the slip into the wrong drawer. But the payment went through.
What I find really dumb is that you can scan points from a barcode on your phone, but if the cashier puts the phone through a scanner, it will wreck it. You have to use the hand scanner. Well, how dumb is that. Have a promotion that can wreck the customers' expensive phone.
I can hear the mice.


That sounds like a pretty minor slip-up to me, especially since you're so new. We all make mistakes though. My assistant, who is normally very good, made an ordering mistake that will probably cost my library eight hundred dollars. She knows she screwed up, I know she screwed up, and I left it at that.

I'm not quite sure what you mean about scanning points from a cell phone. Then, I know little of such things. I pay cash to keep things simple. And since I talk to so few people, and since service out here is hit or miss, I don't even have a cell phone. I'm slipping behind the times.

I just came in from walking my dogs through my field. My border collie puppy caught a roadrunner. That's not easy to do. I've clocked those things going at least thirty miles per hour in my truck. I made her let it go of course.



Ann2011
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08 Jun 2013, 10:00 pm

Thelibrarian wrote:
I'm not quite sure what you mean about scanning points from a cell phone. Then, I know little of such things. I pay cash to keep things simple. And since I talk to so few people, and since service out here is hit or miss, I don't even have a cell phone. I'm slipping behind the times.

They do come in handy . . . "it's a weapon..."



Thelibrarian
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08 Jun 2013, 10:07 pm

Ann2011 wrote:
Thelibrarian wrote:
I'm not quite sure what you mean about scanning points from a cell phone. Then, I know little of such things. I pay cash to keep things simple. And since I talk to so few people, and since service out here is hit or miss, I don't even have a cell phone. I'm slipping behind the times.

They do come in handy . . . "it's a weapon..."


Uh oh. I gotta ask: weapon against what?

While I think Texas' cannabis laws are over the top, I do like their policy on weapons. We are allowed to carry a handgun in our vehicles with no permit, so long as it remains concealed at all times. That's what I do for a weapon.



Ann2011
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08 Jun 2013, 11:06 pm

Thelibrarian wrote:
Ann2011 wrote:
"it's a weapon..."

Uh oh. I gotta ask: weapon against what?

Well zombies of course. :roll:

Quote:
We are allowed to carry a handgun in our vehicles with no permit, so long as it remains concealed at all times. That's what I do for a weapon.

I wouldn't want access to a handgun. I would almost certainly get into a mood where I would shoot myself with it.



Ann2011
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14 Jun 2013, 4:36 pm

Cashiering sucks!

I will try to find something else. However, it is (for some reason) easier to get a job when you have one. So I'm looking at this as a stepping-stone. Perhaps I can get into a different department. I'm thinking floral.