Page 1 of 1 [ 4 posts ] 

Robdemanc
Veteran
Veteran

User avatar

Joined: 30 May 2010
Age: 49
Gender: Male
Posts: 2,922

27 Jul 2013, 12:44 pm

I use Firefox 22.0 and sometimes I go to a site (often through a hyperlink) and it will minimize the browser and my computer freezes. The mouse turns into the blue circle and I cannot move the mouse. At the same time the light indicating my hard disk is being read blinks rapidly. It makes me paranoid that some program is busy copying files off my computer.

Does anyone get this?



Explodius
Emu Egg
Emu Egg

User avatar

Joined: 29 Apr 2012
Gender: Male
Posts: 6

27 Jul 2013, 1:53 pm

I do not. It could be any number of problems and most likely not the websites themselves if this has occurred on several different ones. The first thing I would do is install AVG antivirus. It's a free antivirus that I have always found very good (but make sure to uninstall other antiviruses because they tend to clash). The next thing I would do is install Google Chrome. I do not specialize in tech support for browsers, but from vague recollection I remember that I originally switched to chrome because I was having similar problems with Firefox several years ago.



ParaSait
Snowy Owl
Snowy Owl

User avatar

Joined: 20 Jul 2013
Age: 27
Gender: Male
Posts: 141

27 Jul 2013, 1:56 pm

Don't panic, stuff like this is usually simply the result of a bugged profile. It's probably not a virus and there's no need to switch to chrome or anything.
You can likely fix the problem by:
1) Clicking the start button and entering "run"
2) In the dialog box enter: %APPDATA%\Mozilla\Firefox\Profiles\
3) You see a folder here, delete it. (careful, this means that firefox will be reset to its default state and all settings will be gone... perhaps make a backup copy somewhere first)
4) Start firefox again and it should create a new profile from scratch.


_________________
"The aim of the wise is not to secure pleasure, but to avoid pain." -Aristotle


Cornflake
Forum Moderator
Forum Moderator

User avatar

Joined: 30 Oct 2010
Gender: Male
Posts: 46,969
Location: Over there

28 Jul 2013, 11:02 am

Umm, somewhat less destructively:
http://support.mozilla.org/en-US/kb/tro ... -safe-mode


_________________
Giraffe: a ruminant with a view.