I think it depends on whom you are apologizing to. Some people don't care if you even know what you did wrong, they need you to apologize as an emotional gesture, that you are sad you did it. Some people do not care so much about the gesture, they more care about that you understand what you did wrong and communicate that.
I actually rarely find people who want both as a part of an apology! Which is kind of weird.
23 Jul 2016, 6:09 pm
