Question about communication at work

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BTDT
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Joined: 26 Jul 2010
Age: 57
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27 Sep 2018, 8:06 am

Sometimes you just have really cheap customers. If the customer "is always right" and they want to "nickle and dime" everything what can you do?

From what I understand about Japanese culture, workers don't have this problem, as the answer is always "no."