Redrocket wrote:
The blue screen also has a stop number of: "Stop: 0X00000077 (0XC000009C, OXC000009C, 0X000000000, OX0509D000).
http://support.microsoft.com/kb/315266
"0xC000009C, or STATUS_DEVICE_DATA_ERROR: bad blocks on the hard disk"
According to the support article, the drive might have bad blocks. I would do Start, Run, type CMD, hit OK. At the command prompt type:
chkdsk c: /f/v/r
The system will indicate that the drive is in use and ask to scan on next startup. Note that this may take a VERY long time if the drive is rather large. I'm no fan of Norton products, but I don't think it's causing this error. Next guess would be re-seat the memory.