I think there is a problem with my 4gig Sansa Fuze

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shugo974
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09 Jun 2009, 3:50 pm

Whenever I tried to turn it on or use it for about 5 minutes it shuts down on its own, or it won't turn on. After I plug it in to a computer the backlight won't turn off when it is supposed to. I plugged it in to windows vista, XP, ME, and puppy linux 4.20. What should I do?



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09 Jun 2009, 5:17 pm

My niece has one of those, but she never had any problems with it, that I know of. Is there any way to reset it? Is the battery bad?



shugo974
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09 Jun 2009, 5:20 pm

I cant do anything with it it froze while it tried to shut itself off so now I see goodbye and the blue ring around the click wheel is still lit. I hate it.



pakled
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09 Jun 2009, 7:02 pm

are you mounting or unmounting it (Linux), or Unplug or eject hardware? I've had problems with a Sandisk sort of like that. It wasn't that it wouldn't read, but it wouldn't let go of the thing, unless I turned off the whole computer..

just a possibility.



shugo974
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10 Jun 2009, 5:00 pm

After I unplugged the thing it acts up. Like yesterday I shut-off my PC and my mp3, Went to use the bath room the damn thing turned on and then off. Should I send it back to the company?



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13 Jun 2009, 1:05 am

Do you stop the device properly before you unplug it? I know in Windows, some USB devices (flash drives, external hard drives, etc.) have to be stopped (safely remove hardware), so the files won't get corrupted.



shugo974
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13 Jun 2009, 3:48 pm

I always shut down the computer before I un-plugged it