Vista Issues?

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I got a new laptop recently...well, my mother did, and it came with Windows Vista installed. The laptop is a Toshiba A100-033.
My problem is that at times, it simply wont connect to the net even though the network shows. I installed a wireless adaptor in hopes this would help, rather than relying on the wi-fi, but the same problem. It will say it is connected, but not actually be connected. Are there known issues with Vista or with this laptop or something, or am I missing something here?

I add that because my landlord put the router in the house nextdoor rather than in here, I rely on managing to connect to that or to a local cable wireless unsecured network. I had no issues on my last laptop, even during weekend busy times, so I don't get it.

The Router itself may not be fully Vista compatible. I had a horrible time trying to get Vista to recognize my brother's 98 on the network. Or perhaps try and have your landlord log into the router from the Vista Machine?

There should also be a Wizard in Vista to set up a Wireless Network...did you run that?

I work in tech support, and have actually fixed this problem in Vista before.

If you go into the networking section, and it says you have a clear path to the internet, then that means that Vista is able to ping out fine and the problem is that there may be a firewall or other security program blocking the ports for regular programs to access the internet.

A lot of times, just right-clicking on the network icon in the system tray and clicking on 'diagnose and repair' will fix the problem.

If it doesn't, or if it says 'no problems found', let me know. I don't remember the steps off the top of my head, but I can give you a walkthrough to uninstall and reinstall the TCP/IP stack in Vista, and 9/10 times that fixes the issue if diagnose and repair doesn't.

The other issue could be the router and modem not communicating. Let me know what kind of router AND modem are being used, I can help you get this set up. This is only the issue if your network setting shows the traffic stopping at either the modem or the router.