Help does anyone know what's happened to outlook

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I have an outlook email account that I rely on for important emails but my account keeps going weird. The junk mail option has literally disappeared and that's where most of my email goes to. I don't mean the junk mail in the junk mail section has disappeared as I'm aware that the junk mail messages automatically delete after several days - I mean the whole junk mail box has literally vanished so I can't find it anywhere to tap into. I can't have this happen as like I said I rely on this account to receive important emails. Google is useless as usual and so I don't know how else to solve this.

Please help.

Did you check the other folders to see if the Junk folder was accidentally moved into one of them?

If you're looking for an alternative Gmail is excellent.

Have you rebooted your computer?

Have you checked in Deleted folder? If theyre there they can be restored.

Usually, when Outlook emails have disappeared, it could be an issue of configuration in your settings, account inactivity, email rules set up on Outlook, and emails moved to a deleted folder.

How do I restore my junk folder in Outlook?
Recover Mail From the Junk Mail Folder in Outlook

Open the Junk Email folder in Outlook.
Open or highlight the email message you want to recover.
If the email is open in the Reading Pane or highlighted in the folder list, go to the Home tab (top bar). ...
In the Delete group, select Junk.
Select Not Junk.
https://www.lifewire.com/recovering-mail-outlook-junk-1165875

Could it be Junk mail was moved to the Delete group?

[INSERT RETCHING HERE.]

I've sorted out the issue but now whenever I first log into my email I have to go to junk first then go back to inbox to receive any new emails, otherwise they won't show up.

Outlook is trash, just switch to Gmail. You can forward your entire Outlook email to Gmail to make the switch easier. Gmail does a way better job of filtering everything compared to Outlook. Unless of course you enjoy spending all day sorting through junk mail on Outlook that is.