Getting sick of the bigots and trolls on WP

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finrod
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16 Oct 2008, 11:23 am

MrMark wrote:

CityAsylum wrote:

I supposed I am biased in favor of the Mods because they have, without exception, addressed every trolling issue I have ever reported, and they also PMd replies each time after a problem had been dealt with.

Yeah, I really like the customer service model for moderation. Unfortunately, there isn't always time to write a personal response to every concern.

Why not have copy and paste standard responses then?

Or create threads designated for each of the most common types of concerns reported and have a mod designated to stop in every specified time period to read all reports and then say "I've read all the reports since the last check in and have taken action where I feel is appropriate? That way you could respond to potentially 20+ concerns by taking 30 seconds out of your day to write the response (even less time if you utilize copy and paste)

MrMark
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16 Oct 2008, 11:43 am

finrod wrote:

MrMark wrote:

CityAsylum wrote:

Yeah, I really like the customer service model for moderation. Unfortunately, there isn't always time to write a personal response to every concern.

Well, I don't like form letters. I also don't like public airing of concerns since the vast majority of them are one member complaining about another. Not even Alex tries to tell me how to do my job.

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finrod
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16 Oct 2008, 12:43 pm

Quote:

Well, I don't like form letters

Just as much as the members here don't like being completely ignored when they send a message to a mod?

And then getting harassed when they complain about being completely ignored?

A form response may not be anywhere near perfect, but it is far better than getting no response at all.

Cyberman
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16 Oct 2008, 1:31 pm

It's hypocritical to expect the mods to be perfect all the time, they're people too. And it's necessary for most members to "self-moderate," otherwise WP couldn't be managed.

makuranososhi
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16 Oct 2008, 1:41 pm

CityAsylum wrote:

Mods are doing what they can; when the membership doesn't enforce the rules themselves, they cease to be treated as stewards and instead are expected to play nursemaid to a herd of cats. There are shortcomings, there are times when I wish I did get a response to an issue instead of waiting to see what happens next, but that is part and parcel of the deal. When the rest of us are putting in the same effort to tend our garden, then perhaps I will start getting uppity. As it stands now, when anyone other than one of the appointed makes a comment regarding misbehavior, there have been almost as many instances of other members attacking the request as there are those supporting it. Bugger.

M.

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16 Oct 2008, 6:06 pm

finrod wrote:

Wouldn't be at all surprised to find the trolls elsehwere are secondary accounts of the mod who likes trolling users here

I have much better things to do with my time, such as writing a thesis. Besides, acting as agent provocateur while also a mod is a sure way to get demodded and banned, and I enjoy WP too much to do such a stupid thing. Not to mention that I feel a sense of duty to Alex and the WP membership. I've spent the past year and a half banning trolls and spammers, and cleaning up after their mess.

So think, objectively, about how I would feel about such accusations of bigotry and deceit. About how the rest of us would feel.

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claire-333
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16 Oct 2008, 6:35 pm

CityAsylum wrote:

This has been my experience also.

greenblue
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16 Oct 2008, 7:20 pm

Orwell wrote:

Seems unlikely. I'm convinced that our mods are well-meaning and generally have a good amount of integrity.

well, I can say that I agree to a great degree.

Quote:

While I may not always agree with moderation.....

I disagree with some things as well, why wouldn't we? I mean, they are humans, the level of accuracy of their actions and judgements will always have margins of error, it will be unreasonable to think of them as perfect beings, and it will be the same to expect absolute perfection from them, in their defense.

Orwell wrote:

CityAsylum wrote:

That's not "biased," that's noticing that the mods have actually been doing a pretty decent job, which is better than can be said for most fora.

I believe it is biased, because of the help from the moderation towards the person, because of his personal experiences with them, it increases the trust, in that sense it can be said that unconditional trust is developed, and I believe that their arguments agreeing with them, would not be always and necessarily accurate, because of this.

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CityAsylum
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17 Oct 2008, 12:09 am

greenblue wrote:

Orwell wrote:

CityAsylum wrote:

That's not "biased," that's noticing that the mods have actually been doing a pretty decent job, which is better than can be said for most fora.

I do not have unconditional trust in anyone - I merely stated that the Mods have all been responsive in the situations I have reported. If they were disagreeable I would have said so.

alex
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17 Oct 2008, 5:19 pm

The mods are human just like everyone else here. If you expect them to be above that, you're going to be disappointed. Anyone who's a moderator is going to have a ton of people who disagree with their actions because it's impossible to satisfy everyone; especially in situations where one person's satisfaction would be another member's dissatisfaction.

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17 Oct 2008, 5:26 pm

alex wrote:

QFT

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ShadesOfMe
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17 Oct 2008, 5:27 pm

alex wrote:

No one is expecting them to be above that. what we're expecting is that they don't treat us like s**t and harass us. Being mods does not mean they get to be abusive and nasty.

greenblue
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17 Oct 2008, 5:52 pm

ShadesOfMe wrote:

Being mods does not mean they get to be abusive and nasty.

You get to know someone really well when they are your boss or have an authority position over you.

Well, maybe lau was being abusive, I suppose he might have, bear in mind that QM has come to be somehow abusive as well, nevertheless, he seems to have more sense of fairness than everyone else when doing his mod duties, to my view. The question is, if that's a good role model for a mod to provide on behaviour? I would say more likely not. As they are human beings just as you and I, they can and they do make mistakes and that's interesting to see, do the mod position alters their ego? it might, it might not, but it is a possibility. Also, I could say that a mod position could make that person to get away with some things a little more easily than a regular member, even if it is slightly, let's not kid ourselves, it really can happen, the possibility is there.

Alex wrote:

The mods are human just like everyone else here.

Yes, and they can make the same mistakes as everyone else here, I am speaking of posting and behaviour, not moderation.

Alex wrote:

especially in situations where one person's satisfaction would be another member's dissatisfaction.

That's quite true and it makes total sense.

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greenblue
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17 Oct 2008, 5:55 pm

CityAsylum wrote:

I do not have unconditional trust in anyone - I merely stated that the Mods have all been responsive in the situations I have reported. If they were disagreeable I would have said so.

Ok, I see, well I should have said "developing" rather than "developed", although I was basing that in your own statement, that you were considered to be somehow biased.

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CityAsylum
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17 Oct 2008, 9:43 pm

^ Good point - well, I'll revise that to say that in my own experience the Mods have always been responsive and fair, and it seemed appropriate to mention that.

Empathy
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29 Nov 2015, 5:52 pm

ShadesOfMe wrote:

alex wrote:

No one is expecting them to be above that. what we're expecting is that they don't treat us like s**t and harass us. Being mods does not mean they get to be abusive and nasty.

I’m wondering whether anyone can elaborate on the term ‘Negativity’.

This is from my own experience and visual take.

A lot of people here have spoken about users they’ve liked that have suddenly been told to leave because of what, negative vibes?
You can’t plan AS, so what anyone has to say has missed its mark on me.
What’s probably more disrespectful is pretending people don’t exist and then having the same things repeat itself on the basis that a strong formula is the right one, when (mostly) it isn’t.

As for trolls who come here to try and even out their differences don’t need to post suggestive crap or use scapegoats in order to heighten their misconception or malpractice of any sort, but would do well to realise that booking a planned audience is not the same as having one, and well I think, amateur theatrics have to be dealt with of their own humble misgivings, before search and rescue show up, unresolved, with their own .. site tactics.

:monkey:

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