computerlove,
if you are using windows xp(not sure of your OS)
do you use dsl or broadband to connect to internet??? if so, this could be from a number of things
computer bug
modem needs reset
other sites blocked using content adviser
FIXES:
run antivirus,antispy, trojan remover, scandisk and empty tmp windows files, temp internet, recycle bin and history.
defrag the harddrive(s)
turn off modem for 15 to 30 seconds and turn back on (powercycle) and do same for the computer. if this dont work, it may be time to reset the modem,
to do this, on back of modem should be a button or red dot that u have to push a pointed object into (pen)
press and hold the reset button for 15 to 30 seconds and after you do that, open ie and type the following ip address into the browser address bar
192.168.1.1
this is usually a default gateway for d-link and westell modems, when the "site" loads it will prompt you for a user id and password, if you didnt set it up with your isp or modem program the default usually is
user id:admin
password: password
this should now get you to a connection summery page and what u will do is make a new connection
and rename it to isp name and other feilds are for your isp's user id (screenname) and password used for the signing on to the screenname.
sorry if i sounded like a brainless tech from india, lol but i typed above beucase i had exact same problem when i had dsl with verizon(i now have their fibor optic broadband service using a differant and special modem)
hope this helps computerlove, if confused ya please pm or im me by clicking links below next to profile for wp vvvvvvv
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<<"norton" antivirus