Problem communicating with teacher

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I don't know if she's taking my word for it now, or not, but:

I recently told my teacher that I had modifications to use a laptop. She demanded a written note (well, demanded is too strong, more like "asked politely for," but moving on). I then had the director of Special Services send an email to the teacher telling her that I had modifications to use a laptop.

Here's the kicker: She didn't open the email because she didn't recognize who it was from >.<

Fortunately, I was able to use my laptop last class, and she will get an official, written note from her sometime next week, I'd imagine.

My question is this: When there's a breakdown in communication like this, what to do?

b***h slap her.