I'm Having a Really Hard Time at Work Today

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...Actually most days since my boss decided he wanted me to start handling his real estate closings (he's a Realtor). Doing so requires:
1. Filling out and submitting the paperwork for his contracts to the company and attorneys.
2. Calling/Meeting with contractors, handymen, repairmen, inspectors, attorneys, other real estate agents, clients, etc. depending on which side he represents - the buyers or sellers.
3. Acting as a hub making sure that the repairs and inspections are approved and completed, the attorneys are on track (you would think as professionals they would be), all paperwork is signed and sent where it needs to go, the invoices from repairs (etc.) are sent to the closing attorney, etc.
4. Being a battering wall when either of the agents, clients, or someone else involved with the closing is upset about something.
5. Picking up the deeds, checks, HUDs, etc. and getting them to appropriate office when needed.

It's so much to deal with! I have sticky notes all over the place keeping track of what's done and not done, but I can't handle dealing with the other people involved. For a long time, I've avoided phones except for when family calls. I just hate talking on the phone. It makes me really nervous. Now, I have to do it all the time. My boss, doesn't tell me everything until HE thinks I need to know, which is usually after a mistake is made or the other agent is battering me with questions that I can't answer (because he hasn't told me).

I've tried talking to my mother about it, but she just keeps reiterating multiple different ways that I'm an intelligent girl and can do it. She doesn't "get" that I'm not like NTs. This is very stressful for me. I went into my boss's office (he's away at a conference), because I work in a cubicle (which makes it even WORSE with all this noise), and cried.

I don't want to be a closing coordinator, but I can't keep my job (I used to just do his listing work and prospecting preparation) if I don't. When I was hired, there was another agent that I was also working for doing marketing, which I'm good at. Then, she left the company. So, this has been a big change for me.

What am I supposed to do?

Does your boss know about your AS? If not, it might be an idea to tell him. If your boss already knows, you can try to ask for changes so you will be able to do a better job.

Either way, you will have to face your boss. Dumping your problems on your boss isn't appreciated, but thinking with him probably is. So make clear for yourself what the exact problem is, and how it can get fixed. It's important to help with a solution, you're the expert. You can't expect from your boss that he knows these things, you have to tell him and make a solution together.

For now that's all I can think of, but there are lots of others on this forum.

Unless your boss is an exceptional individual who will listen and be considerate, you will likely have to go looking for a different place to work and not get into the same kind of situation again.

I think I'm going to look for a new job. I can't see him saying it's okay that I don't do his closings. He has "Big Plans for 2011". He wants about 4 closings a month. I feel a flutter of panic in my chest just thinking about that. Plus, he doesn't even do any marketing or computer work really, so he's not even using my skills. I just know it's going to be hard in this economy to find a job that will make me happy.

Meggo, The important thing is not to let this situation lower your confidence. To hell with what the NTs say - your problems are real, you've taken on a genuine challenge, and the only reason your boss could be so eager to expand is if you're kicking a$$ at it. But what's so special about this job that it's going to be worth spending every day of your life this miserable? Your priority is you.

I'm having the exact same problem - got pushed into management instead of doing the job I'm good at, and I'm going crazy. I feel like I'm trying to ice-skate uphill, I have a hundred different areas to focus on and each one alone would be like climbing mount everest in terms of organising my thoughts and marshalling my social skills. Every time any problem arises I just feel so defeated, even if it was somebody else's screw-up, because it just feels like no matter how hard I try things will never come right.

It's gotten to the point I'm completely burnt out. Don't let it come to that! Leave now. Even if your next job is not ideal, you need to get out of crisis mode.