Facebook Paid Contractors to Transcribe Users’ Audio Chats
Facebook Inc. has been paying hundreds of outside contractors to transcribe clips of audio from users of its services, according to people with knowledge of the work.
The work has rattled the contract employees, who are not told where the audio was recorded or how it was obtained -- only to transcribe it, said the people, who requested anonymity for fear of losing their jobs. They’re hearing Facebook users’ conversations, sometimes with vulgar content, but do not know why Facebook needs them transcribed, the people said....
In follow-up answers for Congress, the company said it “only accesses users’ microphone if the user has given our app permission and if they are actively using a specific feature that requires audio (like voice messaging features.)” The Menlo Park, California-based company doesn’t address what happens to the audio afterward.
https://www.bloomberg.com/news/articles ... sers-audio
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