911 outages in 4 states

Post Reply New Topic

Law enforcement agencies across four states were left scrambling following reports of major 911 outages that saw millions unable to contact authorities late Wednesday.

Many of the outages — reported in Nebraska, Nevada, South Dakota and Texas — were restored by the late evening.

So far, there’s no indication that the outages were caused by a cyberattack or other malicious act, law enforcement officials told NBC News on Thursday.

While the Federal Communications Commission continues to investigate, the outages appear to be related to Lumen Technologies, a spokesperson for the communications and telecom company said.

Wednesday's outage comes on the heels of a widespread AT&T outage in February that left thousands without service across multiple states, and impacted some calls to 911 for hours, which the carrier said was likely caused by a process error — not a cyberattack.

Lumen Technologies told Douglas County 911 on the cause that “there was a fiber cut, but they did not disclose the location of the damage,” Kathy Allen, the director of Douglas County 911, said.