"Language testing" to travel on airline

Page 3 of 3 [ 41 posts ]  Go to page Previous  1, 2, 3

Tequila
Veteran
Veteran

Joined: 25 Feb 2006
Age: 38
Gender: Male
Posts: 28,897
Location: Lancashire, UK

12 Mar 2012, 1:43 pm

StuartN wrote:
Some famous guy on Twitter picked it up and she is being interviewed right now by Το Βημα (The Step or The Tribune), a centre-left national paper in Greece.


I'm very impressed. Is she always this confident? This gal has drive in her alright. :D



StuartN
Veteran
Veteran

User avatar

Joined: 20 Jan 2010
Age: 62
Gender: Male
Posts: 1,569

13 Mar 2012, 4:32 am

Tequila wrote:
I'm very impressed. Is she always this confident? This gal has drive in her alright. :D


Yes, she always gets what she wants.

She is in To Vima this morning http://www.tovima.gr/society/article/?aid=448210 and was in the English-language Athens News last night http://www.athensnews.gr/portal/1/54007

She is just washing because Sky News Greece called ...

Now we need to be sure to get her message into all these stories. From my perspective that is 1) Is this kind of racial profiling / 'hig-risk' categorisation ever useful; 2) Is selective (on the basis of nationality / ethnicity) language testing legal; 3) Should civilian airline staff be doing any kind of border control; 4) Is the testing actually aimed at Asian and African passengers.



StuartN
Veteran
Veteran

User avatar

Joined: 20 Jan 2010
Age: 62
Gender: Male
Posts: 1,569

13 Mar 2012, 12:48 pm

http://www.washingtonpost.com/business/ ... story.html

Aer Lingus have backed down, admitting that their language tests were supplied by the UK Borders Agency and saying that they are immediately suspending their use on passengers.

The tests (according to our mole in UKBA) were never intended for frontline use by check-in staff, especially untrained monkeys.



visagrunt
Veteran
Veteran

User avatar

Joined: 16 Oct 2009
Age: 59
Gender: Male
Posts: 6,118
Location: Vancouver, BC

13 Mar 2012, 3:46 pm

Everything in this thread is predicated on the issue that the Greek passport was legitimately issued.

While I don't doubt that it was in this particular case, the reality is that the Greek passport is the most porous entry document within the EU due to poor administration. The Greek Passport is subject to an enormous amout of photsubstitution (although the new series of passports issued from 2006 on has curtailed that), improper issuance (an ongoing challenge, particularly at Greek missions abroad) and imposters.

(Ironically, the Irish passport is the second most porous entry document to Europe, but not to to improper issuance and use, but rather due to loose nationality law).

Not only must an airline verify that a document is genuine (a realtively simple task), it must also verify that the person presenting it is the legitimate holder of that document (a more difficult exercise). An airline is equally liable for an imposter or the bearer of an improperly issued document as it is for the holder of an altered or counterfeit document.

For better or worse, governments have downloaded responsibility to common carriers to enforce immigration documentation. They are not experts, but they are the front line, and the imposition of fines gives them a financial interest that is not shared by the countries in which passengers seek to board (too often immigration officials are perfectly happy to let imposters through exit controls, and simply pass the problem on to another country).


_________________
--James


StuartN
Veteran
Veteran

User avatar

Joined: 20 Jan 2010
Age: 62
Gender: Male
Posts: 1,569

13 Mar 2012, 3:58 pm

Here she is on Sky News (in Greek, but it is a great 3m18s segment) - they pulled out all the stops with the photos of the UKBA tests, library shots of vintage Aer Lingus planes and the whole caboodle: http://www.youtube.com/watch?v=hbCmOPKueI8

Amazingly, she is at home in Cork on the laptop using Skype and they are in the Sky News studio in Athens, which is like absolute magic. I love technology when it works.



Tequila
Veteran
Veteran

Joined: 25 Feb 2006
Age: 38
Gender: Male
Posts: 28,897
Location: Lancashire, UK

13 Mar 2012, 4:11 pm

Watched the clip. Excellent work - quite astonished, really. That lass has it made. :)



Tequila
Veteran
Veteran

Joined: 25 Feb 2006
Age: 38
Gender: Male
Posts: 28,897
Location: Lancashire, UK

13 Mar 2012, 4:16 pm

It's also worth noting that there is a five-page thread on P.ie now. :)



StuartN
Veteran
Veteran

User avatar

Joined: 20 Jan 2010
Age: 62
Gender: Male
Posts: 1,569

14 Mar 2012, 5:08 pm

Tequila wrote:
Watched the clip. Excellent work - quite astonished, really. That lass has it made. :)


I am so pleased with the result, and truly thankful to the residents of Internetland who weighed in to a collective result. There is one final technicality, agreeing the wording of a joint statement on a satisfactory resolution of the complaint.



StuartN
Veteran
Veteran

User avatar

Joined: 20 Jan 2010
Age: 62
Gender: Male
Posts: 1,569

17 Mar 2012, 2:17 pm

An end to the personal element of this incident, but opening up a whole new set of questions, Aer Lingus have issued a written apology confirming that there was no issue with the passenger or with the passports, and revoking the policy "for customers holding Greek passports" - presumably it stays in place for other customers.

Aer Lingus wrote:
Aer Lingus, Dublin Airport, Dublin, Ireland

March 16, 2012

Dear Dr. Ntislis

Thank you for taking the time to speak to me over the last few days.

From the outset, I offer renewed apologies for the upset and inconveniences caused to you on 6 January prior to your flight with us from Barcelona.

The test you were asked to complete was inappropriate and I assure you that our Handling Agents have been instructed that the policy to conduct a language test for customers holding Greek passports has been revoked. I am happy to confirm that their was no issue with you personally or with your passport.

As a tangible gesture of goodwill to a valued customer, I would like to offer a complimentary return flight on any Aer Lingus operated scheduled services on our European network to you, your husband and daughter. When you wish to avail of this, let me know the flights and dates required and I will personally make the necessary arrangements for you.

I look forward to hearing from you and I hope Aer Lingus will have an opportunity to serve you and your family again in the not too distant future.

Yours sincerely

James Clarke
Chief Executive's Office


There are plenty of new questions about why an Irish airline, flying Irish residents directly to Ireland, should conduct immigration tests on behalf of a foreign government, using tests supplied by the United Kingdom Border Agency. It is a big change from last week, when few people believed that the incident had occurred.