Apologies, I am here to rant.
I am bloody fuming. I have wasted an hour and a half attempting to cancel my auto renewal Norton. The reminder
said it would go ahead if I did not contact them before the 22nd so I tried to do it this evening. It was a f*****g
nightmare, round and round I went because there was no slider to move or a tog or an off, nothing moved at all. I
followed all the instructions. In the end I gave up and gave them my phone number (they need that in order to talk
to me online

) and they said they would be able to chat with me in one hour and forty eight minutes.
Conveniently putting it over to the 22nd. So they are going to charge me tomorrow and I am going to have to try
for a refund so I looked at how to do that and what do you think it says under the refund for auto renewal 'make
sure you cancel a few days in advance otherwise it is in the middle of process and may be difficult'. Why didn't
they put that in the earlier bit

so they can charge me, I am so annoyed at them. It's £89, I am not
letting this go.
Ok, so I'm glad that's out, I feel a bit better now.