Where should I start. A few months ago "sewage" backed up into my apartment. The manager said it was fixed. This week it backed up again and made a "MESS" ( I will not talk about the smell). The pager was out of service, and I had to call the main office and leave a message.
The manager said they had "fixed" the problem and cleaned the carpet(extracting is not cleaning , and no I will not speak about the "smell"). At my fathers advice(yes father knows best, but don't tell him I said that) I rent a RUG Doctor and cleaned the rug( the water was "black" as night) I was able to "CLEAN" the carpet. I went through the closets and had to throw out many items including books. The Toilet then backed up again I tried to call maintance and they did not respond. I then call a plumber and he came out. Maintance did call back , and "cussed " me out and thought I should be "evicted" I told him I could not deal with him and he gave every "excuse in the "book". I made copies of everything and gave it to the main office with a "non-threatening note" about what had happened and that I was not happy.
I did leave a "non-threatening voice message" about if they apartment was going to pay me back. The apartment is cleaned It will be awhile befor the carpet is dry. My father also informed me that my grandmother who lives in central florida has broken her hip. She is 91 years old, and most of the family is there with her. She cannot be operated on due to her health and other concerns. I am sorry to dump this, yet I do not have any other options.
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Do what you can when you can. I'm also the "alien"they are looking for.