I recognize but don't react to people's emotions

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swbluto
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17 Oct 2011, 11:40 pm

jackbus01 wrote:
I have to ask the obvious question: Do you really care how your customers feel?


I think so. Maybe not in the neurotypical "I really care about you" emotional type of way, but I do care that people aren't angry so that it won't negatively the bottom line in the long run.

Note, if a customer or a member of the public was asking this question, I would act all sorts of emotional and say "Of course I care! I'm so sorry we made an honest mistake and I'm going to make it up you!" or something along those lines. I'd avoid mentioning the "bottom line" because financial reasons are not things people want to hear.



viera
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18 Oct 2011, 1:06 am

I can read emotions. Strong emotions overwhelm me so I try to flee from the situation. It is my emotions that people find hard to read.



Tiranasta
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18 Oct 2011, 11:10 am

I'm much like the original poster. I'm not that bad at figuring out what another person is feeling, but that doesn't mean that I care or feel anything in response.

EDIT: I should mention that this doesn't really negatively affect my life. I can usually feign emotional responses if necessary, though I haven't been required to do so in some time.