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Mountain Goat
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17 Sep 2019, 3:41 pm

I don't really know if I am on the spectrum or if I am an NT. If I say I am autistic I may be found later to be lying. I can't do that. I will have to wait.

I can say I am unique and very different. I think differently... I think! Haha.



kraftiekortie
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17 Sep 2019, 5:05 pm

All you have to say is that you SUSPECT that you have autism. Then, there's no chance that anybody will think you're lying.



Mountain Goat
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17 Sep 2019, 5:08 pm

I just want to find some shops where I am safe and they will take me as I am. Shops that trust their customers. Why do some of the shops who assume every other customer is a criminal have open planned shops in the first place? Clearly the companies are not mature enough for such a layout?



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17 Sep 2019, 5:55 pm

Is there a way you can just state your existence without giving it the name autism? I can understand your reserve in that area, but could you write on a card something like, "I have a condition which makes it difficult for me to... . If I am overwhelmed... . Etc."


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17 Sep 2019, 6:17 pm

Mountain Goat wrote:
I have an issue. When I am nurvous I drink a lot of water or cola etc. This means frequent need for toilets. Well. Today I had the treatment at a new shop. It was Morrisons in Carmarthen. We sometimes go because I can use the toilet and then my Mum can buy things while I go back to the car park and wait. But it was quite plain that they don't want me shopping there. The security guard put an alarm on so when I came out the lavatory he came running up and followed mw out thw store. Then two staff members followed my Mum around the store.
I am security trained as part of my past retail training. This approach is discriminatory. We were not allowed to do this.
A few days ago we went to go in a shop called The Range in Llanelli. They gave us the same treatment as soon as we came through the door.

It all started in Tescos in Llanelli about 8 years ago. They would keep following me round the store. I would need to use the toilet first where a staff member would follow me in. Sometimes one staff member would gwt on another sholders and peer over the toilet cubicle. This happened a few times. How could I steal anything when I walked in and headed straight for their toilets? I would often hear security staff making rather rude comments about me. It all came to a head when one day I went to the loo. All I wanted were sandwiches and a drink to have something to eat while my Mum did her shopping. When I came out I picked up a packet of sandwiches, and the decent drinks are right over the other end of the store. Due to my previous training, I know the signals they make between them. I found five staff following me. I thought I would walk quickly because I was fed up of this treatment. I though walk quick. Get the drink. Go and pay for them and get out. While I walked quickly, I heard someone walk right behind me. I stopped and found a mwmber of staff had to throw himself on the floor as he was walking that close behind me he would have pushed me to the floor as well if he would not have dived sideways. I walked straight back. Put the sandwiched back on the shelf in front of another staff mwmber who saw me doing it. I went to the car to wait for my Mum.
Within four or five minutes they had the police rush up to the shop. They didn't do anything as I had not done anything wrong. As foe many years they followed me round the store with usually two or threw staff members watching my every move... I thought "Are they honestly that thick? Don't they know that if they have not seen me steal anything by now, and my clothes are all worn because I have hardly any income (And I find new clothes so uncomfortable anyway).... Don't they know I don't steal from them? I had been followed in teir stores for 20 years on and off. I even watched someone steal things by putting things down their jumper in front of the blind security staff once, and they were so intent on watching me they missed it, even though I was pointing to the thief (Who got clean away with it!)
Later I started going to Tescos store in Carmarthen instead. A further drive. But then one day I saw a Llanelli security staff member working there, and I had the same treatment there so I had to stop going.

Now only Tescos and Morrissons have toilets. So now where can I take my Mum shopping. We often go to Lidl and near there I can take a walk to a secluded shrubbery area where I relieve myself. It is not ideal, but at rhe moment, before the area is developed, at least there are hedges I can hide in to do my business.

In the late afternoons and at night if I am out driving, I have to steer away from built up areas in Wales as if I need to go, the public toilets close, and in towns there is no where. They expect people to go to pubs, but I won't go in one. I have the crowded places like that. So I find myself having to avoid whole areas if I am out and about at night. Rural areas... I know most of the hedges I can nip behind from at least South West Wales and 100 miles north!

I have not been caught exposing myself yet but it is a concern of mine. Out local toilets close between 4pm and 5pm depending on where they are. Only the dissabled toilets are open, but one needs a dissabled key to use them, and as I am not dissabled... No toilet access.

Anyway. this is a minor thing... So anyway. Morrissons, Tescos, The Range, Wilkinsone, Leeks of Crosshands and a few other stores I can no longer go in anymore. I have never stolen from them. They just don't train their staff.
A friend of mine insisted he wanted to go to Tescos whiel he was on holiday down here. I drove him there and parked in their car park while he went in the store. Straight away te police came and stood at the door and were watxhing me in the car.

When I had the Tesco event, I wrote to them to complain, and I had a very carefully worded eeply to try to find out what took place without saying anything that would incriminate them if I took them on in court. I wnoticed this straight away. It was obvious by the careful wording with the reply that they were not interested in putting things right, so I never replied.



I have made a decision not to shop myself in any large retail store. I will use smaller ones, but I am staying away from the rest. They really don't care about people.


That sounds bad. I wanted to think you were taking all this out of proportion but it sounds like that one person is harassing you and is creating flying monkeys. Sounds like something that belongs on r/legaladviceUK. This has to be illegal and can you go to the police?


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League_Girl
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17 Sep 2019, 6:20 pm

Mountain Goat wrote:
I just want to find some shops where I am safe and they will take me as I am. Shops that trust their customers. Why do some of the shops who assume every other customer is a criminal have open planned shops in the first place? Clearly the companies are not mature enough for such a layout?



I am also curious if there are high crimes in that area you shop?

Perhaps if you go to the safer part of town, you might get less harassment?

Is your area high in crime?

In Detroit, there are bullet proof windows at the counter in fast food restaurants. That tells me how unsafe the area is. I also wouldn't be surprised if every customer is treated as a criminal. But that would be expected in high crime cities. Everyone is a suspect.


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17 Sep 2019, 6:28 pm

You should shop in Morrisons on a Saturday between 9-10am - it's basically autistic hour

https://my.morrisons.com/blog/community/quieter-hour/

Quote:
During Quieter Hours, our stores will:

Dim the lights
Turn music and radio off
Avoid making tannoy announcements
Reduce movement of trolleys and baskets
Turn checkout beeps and other electrical noises down
Place a poster outside to tell customers it’s Quieter Hour


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Mountain Goat
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17 Sep 2019, 7:06 pm

League_Girl wrote:
Mountain Goat wrote:
I just want to find some shops where I am safe and they will take me as I am. Shops that trust their customers. Why do some of the shops who assume every other customer is a criminal have open planned shops in the first place? Clearly the companies are not mature enough for such a layout?



I am also curious if there are high crimes in that area you shop?

Perhaps if you go to the safer part of town, you might get less harassment?

Is your area high in crime?

In Detroit, there are bullet proof windows at the counter in fast food restaurants. That tells me how unsafe the area is. I also wouldn't be surprised if every customer is treated as a criminal. But that would be expected in high crime cities. Everyone is a suspect.


Not really a high crime area. Not compared to other areas. We would get the odd item... I found it was always the immaculately turned out people with the latest clothes that would be the ones to steal. It puzzled me until I asked myself "How could they aford such clothes?" No brainer!



shortfatbalduglyman
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17 Sep 2019, 7:43 pm

Officially banned sounds like, :roll: trespass warrant :roll:

"Unofficially banned"? Did someone tell you not to come back?

What did they tell you?

Autistic gait

Clothes



Sometimes ass holes security guards have the nerve to follow me around the store, but that's it


Security guards have their own prejudices but they are based on pattern recognition


Getting banned (officially or unofficially) from a couple of stores is one thing


But you make it sound like a lot of stores


So that sounds like something extreme is going on



Mountain Goat
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17 Sep 2019, 8:40 pm

shortfatbalduglyman wrote:
Officially banned sounds like, :roll: trespass warrant :roll:

"Unofficially banned"? Did someone tell you not to come back?

What did they tell you?

Autistic gait

Clothes



Sometimes ass holes security guards have the nerve to follow me around the store, but that's it


Security guards have their own prejudices but they are based on pattern recognition


Getting banned (officially or unofficially) from a couple of stores is one thing


But you make it sound like a lot of stores


So that sounds like something extreme is going on


Security guards are not retail trained so make major mistakes. Security guards assume everyone who is different must be a criminal. Poorly trained.
Good security guard training starts with good retail training. How can security staff know what is going on unless they have first worked in retail for a few years? They don't know who pays and who steals. Their training is not based on truth. It is based on percieved stereotypes from people who are based in big cities. Rural towns attract different people. Yet their training does not allow for this.
Many farm workers get poor treatment because security staff see their old clothes. Farmworkers can't wear good clothes. They would be ruined.
I shy away from good clothes. I can't wear newish clothes for long. They irritate me. I can't afford new clothss most of the time anyway so it does not bother me. Most of my comfortable trousers have holes. My teeshirts and lovely and comfortable but look worn out. The collars are in shreds. But they are comfortable. I can wear them all day. I can only wear new clothes for a short time, and besides. I have to keep them looking new. I only have a few.
I am not a clothes person. I create my own fashion. It is called "Comfortable".
To assume I am a thief because I wear old worn out clothes is like assuming a security staff member is honest. Some are honest. Some are not. How does one know? One watches them. If they steal they are thieves. If they don't they are not thieves. Why is it they don't judge me the same? Why are I assumed to be a criminal because I do not steal clothes? Why do the ones who really steal walk straight past them and they never notice? They say the right things. They do the right things. They wear the right things yet they steal.
I don't say the right things. I don't do the right things. I don't wear the right things and I am assumed to be a thief. Lack of proper training. Lack of experienced staff.



Joe90
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18 Sep 2019, 12:06 am

SaveFerris wrote:
You should shop in Morrisons on a Saturday between 9-10am - it's basically autistic hour

https://my.morrisons.com/blog/community/quieter-hour/

Quote:
During Quieter Hours, our stores will:

Dim the lights
Turn music and radio off
Avoid making tannoy announcements
Reduce movement of trolleys and baskets
Turn checkout beeps and other electrical noises down
Place a poster outside to tell customers it’s Quieter Hour


No-one will take any notice of that. They will still bring their screaming kids in, because in the UK screaming kids get away with being noisy in places that are supposed to be quiet. It's like the rule is "everyone and everything must be quiet, except for screaming kids, because they can't help it". But it's the noise of small kids that send me into sensory overload more than any other noise in a supermarket. :roll:


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18 Sep 2019, 4:52 am

Have you considered deciding what you want to buy before entering the store? Many supermarkets have an online catalogue you can look through, and it will have the specials in it too, so if you need to take your time making decisions about what to buy, you can do it at home instead by browsing the catalogue and writing a list.

This way, you can collect and purchase everything on your list without needing to take a suspicious amount of time deliberating, and there shouldn't be a problem.

I can take a while making decisions like that sometimes. When going to a restaurant I'm not familiar with, I'll see if I can find the menu online, so I can decide what I want in advance, so anyone I'm with won't need to wait on me to figure it out when we get there.



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18 Sep 2019, 5:25 am

Joe90 wrote:
SaveFerris wrote:
You should shop in Morrisons on a Saturday between 9-10am - it's basically autistic hour

https://my.morrisons.com/blog/community/quieter-hour/

Quote:
During Quieter Hours, our stores will:

Dim the lights
Turn music and radio off
Avoid making tannoy announcements
Reduce movement of trolleys and baskets
Turn checkout beeps and other electrical noises down
Place a poster outside to tell customers it’s Quieter Hour


No-one will take any notice of that. They will still bring their screaming kids in, because in the UK screaming kids get away with being noisy in places that are supposed to be quiet. It's like the rule is "everyone and everything must be quiet, except for screaming kids, because they can't help it". But it's the noise of small kids that send me into sensory overload more than any other noise in a supermarket. :roll:


I have only been once at autistic hour and it was really enlightening for me , I never realised how much a supermarket affects me.

It's a catch-22 for me as my CBT/ERP for OCD means going to busy supermarkets :roll:


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Mountain Goat
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18 Sep 2019, 5:55 am

Believe it or not, though I don't like bright flickering lights, or ultra bright lights, and never have liked music in stores, these things are less of a concern to me then the store layout and the crowds of people. So to make the autistic hour on a saturday is crazy, as saturdays have the potential to be the busiest days of trading. All the stores I have worked in, and on the railway have saturdays as the day everyone seems to turn up at the same time. So to me, it won't help. It will make me a little more comfortable without the music, but then I am far more likely to hear the staff making comments about me as I enter. I don't get comments like that with other customers. (I have not had this happen in Morrisons. It was Tescos where this used to take place).

I think part of my problem is having on and off over 25 years at various levels of working in the retail sector where I know things of how things should be done and how things should not be done, so this makes me all the more panicky when they break all the rules in the book and act in ways that both security guards and trained staff should not. The largest issue of all in the big stores is the lack of proper training. How can they recieve proper training when those training them have not been trained properly?
A classic example of this is where I was working. They would give youngsters higher pay then me after they had a days training and a certificate to assemble and PDI bikes. I had to correct so many glaring and dangerous mistakes due to this. It took me two years of training and constant monitoring with thousands of repairs under my belt before I was allowed to PDI bicycles where no one needed to check my work... And bicycles is my secondary special interest, and I was repairing my own bikes since I was the age of about seven onwards. By the time I was 10 or 11 years old I was changing spindles and bearings etc. Many of these day trained staff have never done anythinglike that. They are far too much in the deep end. What really annoys me, if they make a mistake and a customer has an injury,they as individuals get sued as the company stands back and says "He was a fully trained staff member" ad show his certificate to prove this.... The guys who trained the staff were certainly not up to my level of training. They did make sure the staff they trained knew some basic safety features, but I was mentioning a few things and they seemed surprized... Like it had never occurred to them...
Now why mention this is like bicycles, retail training is similar. There are many ways one can easily tell an experienced staff member by what they do compared to an inexperienced staff member. For example, the inexperienced staff members will be concentrating on targets and trying to promote things like store cards and interest free credit etc... (Some more amuturish stores even name and shame poor performing staff). But the experienced staff know that sales come to them because they are trustworthy and they do not push certain products without having a genuine concern that the product s right for the customer.
I once had a staff member under me when I was head of a bicycle department who could sell anything. He would even have money in the till for bicycles that not only I did not have, but our company disn't even trade with thw manufacturers.. I would have to phone customers back to apologise! He sold bikes that I couldn't sell. But his tallent concerned me and other staff. He had the art of communication but was not concerned about matching the customer to the product. His concern was earning the shop every penny he could find. His Dad owned a well known local caravan dealer. His Dad must have really passed on the selling knowledge to him. But this HAS to be married to both customer experience and concern that customers are buying the right products for their needs.
If a customer does not want to take advice, I won't stop them. They have free choice after all. But they can't then say I didn't warn them! Haha!
Anyway. I have forgotton what I was origionally typing about. :oops:



Last edited by Mountain Goat on 18 Sep 2019, 6:23 am, edited 1 time in total.

Joe90
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18 Sep 2019, 6:01 am

SaveFerris wrote:
Joe90 wrote:
SaveFerris wrote:
You should shop in Morrisons on a Saturday between 9-10am - it's basically autistic hour

https://my.morrisons.com/blog/community/quieter-hour/

Quote:
During Quieter Hours, our stores will:

Dim the lights
Turn music and radio off
Avoid making tannoy announcements
Reduce movement of trolleys and baskets
Turn checkout beeps and other electrical noises down
Place a poster outside to tell customers it’s Quieter Hour


No-one will take any notice of that. They will still bring their screaming kids in, because in the UK screaming kids get away with being noisy in places that are supposed to be quiet. It's like the rule is "everyone and everything must be quiet, except for screaming kids, because they can't help it". But it's the noise of small kids that send me into sensory overload more than any other noise in a supermarket. :roll:


I have only been once at autistic hour and it was really enlightening for me , I never realised how much a supermarket affects me.

It's a catch-22 for me as my CBT/ERP for OCD means going to busy supermarkets :roll:


Well here in Essex you get a lot of chavs who think the world bows down to them if they've got little kids, and they dislike rules for kids and will kick up a fuss if they feel somewhere isn't family-friendly, even if it's just for an hour at Morrisons.
Bright lights, music, tills beeping and people talking doesn't affect me, and I'd hate to go into a supermarket with dimmed lights. I find I get a headache in dim light.


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18 Sep 2019, 6:12 am

Joe90 wrote:
SaveFerris wrote:
Joe90 wrote:
SaveFerris wrote:
You should shop in Morrisons on a Saturday between 9-10am - it's basically autistic hour

https://my.morrisons.com/blog/community/quieter-hour/

Quote:
During Quieter Hours, our stores will:

Dim the lights
Turn music and radio off
Avoid making tannoy announcements
Reduce movement of trolleys and baskets
Turn checkout beeps and other electrical noises down
Place a poster outside to tell customers it’s Quieter Hour


No-one will take any notice of that. They will still bring their screaming kids in, because in the UK screaming kids get away with being noisy in places that are supposed to be quiet. It's like the rule is "everyone and everything must be quiet, except for screaming kids, because they can't help it". But it's the noise of small kids that send me into sensory overload more than any other noise in a supermarket. :roll:


I have only been once at autistic hour and it was really enlightening for me , I never realised how much a supermarket affects me.

It's a catch-22 for me as my CBT/ERP for OCD means going to busy supermarkets :roll:


Well here in Essex you get a lot of chavs who think the world bows down to them if they've got little kids, and they dislike rules for kids and will kick up a fuss if they feel somewhere isn't family-friendly, even if it's just for an hour at Morrisons.
Bright lights, music, tills beeping and people talking doesn't affect me, and I'd hate to go into a supermarket with dimmed lights. I find I get a headache in dim light.



"Chavs" Joe, what's that?


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