nirrti_rachelle wrote:
I've worked in customer service for years and I've found that sometimes, people think since they're the customer and you can't defend yourself without being abrasive, they take it as an opportunity to take all their garbage out on you. And if you don't respond just like they want you to, which could mean anything, they'll complain to your supervisor to get you in trouble. I've learned to always be super-nice to customers so whenever they want to cause trouble, my manager knows I didn't do anything wrong and takes my side.
Unless I'm on my job, I don't worry all that much about seeming impolite to people because their rules always seem to change and are rather arbitrary. Besides, I'm like this, I've survived all these years being intentionally harassed by NTs so they can certainly live with my little bitty social flubs.
That's what I meant above, but you said it better.