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poopylungstuffing
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01 Jan 2010, 5:48 pm

I was very bad yesterday... :x

Firstly I hate banks...i go into total sensory overload whenever I am in one. I wonder sbout the minds that would construct such an unpleasant environment to be in.

Secondly, the bank I go to used to have the habit of shouting out HI WELCOME TO WACHOVIA at everyone who walked in and it drove me absolutely NUTS...so I would duck and cover my ears whenever they would do that..the tellers at my main branch eventually stopped.

I was at a branch I had never been in before to deposit a check...they didn't shout at me..because I think they have finally stopped doing that, but the teller started in with small talk that sorta set me on edge.

I just wanted to deposit my check, and he starts in with...

"So are you excited about the New Year?!" :D
and I didn't respond..
That was not my exact emotion, and I didn't automatically think to just say "Yes" like I was supposed to...it set me off my pins.. I was not ready to share what my emotions were with the bank teller..

then he says
Are you doing something special to celebrate for New Year's Eve? :D
Again, I didn't respond, so he repeats himself....
Are you doing something special to celebrate for New Year's Eve? :D

It is a script....how could this person possibly care what I a total stranger/customer just trying to deposit a check was doing for New Years Eve?

So I blurt out "I don't like small talk"...because I really really didn't want to participate in his banter. It was making me anxious.

so he says "ok" and stops.

then...

I go and tell Flakey what happened with the teller, and he laughs and says that I probably ruined the teller's new year and proceeds to tell me that I should have gone with it and just participated with the banter....and we end up talking about the whole transaction for almost an hour.
He tells me that what the banker said was a script and tells me how I should answer.
I defend my position of not wanting to be personal with this banker when I am just trying to deposit a check....
He can sometimes be a bit patronizing when he is playing "social coach"

anyway...this is the second time I have had a transaction like this at the bank.

The first time was about a year ago when I had to go in to activate a check card, and I became very agitated with the guy at the desk because he kept insisting that I produce a drivers license...because it was seemingly unheard of that a person not have one.
I gave him my legal TX photo id..and he seemed sorta thrown off by that....
I forget exactly what it was that he said, but I ended up blurting out that I was autistic and that I don't don't drive a car and that i did not realize that having a drivers license was a prerequisite for having a bank account....( :roll: even though I know it was wrong to use the A word...sometimes when frustrated I have blurted it out)

I am wondering if I should now write a letter of apology to the bank teller for not participating in his banter... :roll:



Zsazsa
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01 Jan 2010, 6:01 pm

Is this a check that could be placed into your bank account through Direct Deposit?

Most people today do their banking online through the Internet...have you considered establishing a secure arrangement for yourself?



2ukenkerl
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01 Jan 2010, 6:39 pm

HEY poopylungstuffing, I could tell you about TONS of bank problems I had. Just last wednesday, I went in to get some answers about a SIMPLE problem. HOW long did it take? I can't say! BUT,,,,, They noticed they setup my PERSONAL account wrong. That HAS created a lot of bad problems for me. I didn't discuss it earlier, because NOBODY could fix it. This guy claimed, on wednesday that he could. He spent an HOUR, and then said I should come back thursday. I came back thursday, and he wasted another TWO hours. He CLAIMS he will have someone ELSE work on it on monday!! !! ! ALL this to make my personal account a personal account and they CAN'T make my business account a business account, so they opened up a NEW online account(I already have 3 because of garbage like this), and want to create a NEW business account and wipe out my old one.



dddhgg
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01 Jan 2010, 6:46 pm

poopylungstuffing wrote:
I wonder sbout the minds that would construct such an unpleasant environment to be in.


Probably the same minds that helped us descend into this nice financial crisis.

I think, morally, nobody can force you to participate in small talk. I myself positively hate it, because I speak with some difficulty, so I want to save my voice for really important stuff. When people start talking drivel to me, I often ignore them, while smiling at them politely. This is often quite sufficient to infuriate them to the point of giving up. People all too often forget the sensible old saying: to speak is silver, but to be silent is golden. Just be polite, brief, and to the point in dealing with people who aren't your friends, and none will have the right to be offended by your refusal to talk just for the sake of talking. It will not get you many friends, but having loads of friends is so overrated these days.


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bonuspoints
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01 Jan 2010, 6:50 pm

I have been a bank teller. The banter is usually a requisite for the position, the teller has to come off as sociable (it was hell for me because, like you, I can't stand the banter and yet was forced to initiate it). Also, the loud greeting is usually a security measure. Making sure to greet people loudly draws the attention of everyone in the bank to the person who just entered, if that person is there to rob the place they are likely to re-think their position now that everyone is staring at them.

As for the twit who asked you for your license, he should be reprimanded. Bank personnel, at my bank at least, were required to learn federal regulations (including the ADA). Part of that regulation states that drivers license is not a requisite, any form of state or federal ID is valid. Some people (blind, disabled, by choice) do not drive and to require the license is discriminatory.

Anyway, I don't think an apology is necessary. You are not alone in disliking the banter.


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01 Jan 2010, 6:52 pm

poopylungstuffing wrote:
I am wondering if I should now write a letter of apology to the bank teller for not participating in his banter... :roll:


Not in my own opinion. But if you feel up to it, you might send the bank a letter suggesting they train their tellers to be sensitive and drop the small talk when someone does not respond. Or, next time just go in with some headphones on (with your player off, if you prefer) and mouthing the words of a song while slipping your transaction to the teller.


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poopylungstuffing
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01 Jan 2010, 6:52 pm

Zsazsa wrote:
Is this a check that could be placed into your bank account through Direct Deposit?

Most people today do their banking online through the Internet...have you considered establishing a secure arrangement for yourself?


no....it is a business account..
We get checks sent to us all the time...and we can't do direct deposit....

I really do ok if they don't talk to me any more than absolutely necessary...but generally, If I have to do anything involved with actually talking to someone at the bank, I have to have Flakey with me...

I check my balance online..and we have an online merchant services account....but that's the extent of my online banking...I try to get out of it as often as possible, but the account is in my name...

The branch I go to seems to be really understanding without my having to say anything.
I do get what seem to be odd "looks" from one of the tellers though.



poopylungstuffing
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01 Jan 2010, 7:00 pm

leejosepho wrote:
poopylungstuffing wrote:
I am wondering if I should now write a letter of apology to the bank teller for not participating in his banter... :roll:


Not in my own opinion. But if you feel up to it, you might send the bank a letter suggesting they train their tellers to be sensitive and drop the small talk when someone does not respond. Or, next time just go in with some headphones on (with your player off, if you prefer) and mouthing the words of a song while slipping your transaction to the teller.


Good advice.
I thought about mentioning that in the letter.

The headphone idea is interesting if I am able to have it together enough to to the pre-planning involved.

I wrote a letter to Central Market a long time ago because I was overwhelmed with having too many people constantly ask me if I was finding everything ok....It made an already overwhelming shopping experience 10 times worse....and I would leave the Central Market exhausted and sometimes in tears....
I used the A-word in that letter too...and when I posted a thread about it I got criticized for that....It might have been purely a coincidence, but the perpetual bombardment ceased...and it has not been nearly as much of a problem ever since.
(shopping there is part of my weekly routine with my parents..and they have stuff there that I can't find anywhere else, and that is why I go there)

I will not use the A-word in my letter to the bank if there really is a problem with my doing so.



poopylungstuffing
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01 Jan 2010, 7:12 pm

bonuspoints wrote:
I have been a bank teller. The banter is usually a requisite for the position, the teller has to come off as sociable (it was hell for me because, like you, I can't stand the banter and yet was forced to initiate it). Also, the loud greeting is usually a security measure. Making sure to greet people loudly draws the attention of everyone in the bank to the person who just entered, if that person is there to rob the place they are likely to re-think their position now that everyone is staring at them.

As for the twit who asked you for your license, he should be reprimanded. Bank personnel, at my bank at least, were required to learn federal regulations (including the ADA). Part of that regulation states that drivers license is not a requisite, any form of state or federal ID is valid. Some people (blind, disabled, by choice) do not drive and to require the license is discriminatory.

Anyway, I don't think an apology is necessary. You are not alone in disliking the banter.


I understand that banter is standard..I just felt like the nature of his banter was overly intrusive....I felt like he was making assumptions and putting words in my mouth...
What if I don't celebrate New Year? What if I don't speak English? What if I am mute?

As for the drivers license, this is the second time it has been a little bit of a problem...
ID number are in the system a little differently from license numbers...so my ID number happens to be the license number of somebody in Oklahoma.
When I set up my account at another bank (another can-o-worms)....they got tripped up by that technicality...and the lady had a hard time grasping the concept of a 33-year-old without a drivers licence.



leejosepho
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01 Jan 2010, 7:16 pm

poopylungstuffing wrote:
I will not use the A-word in my letter to the bank if there really is a problem with my doing so.


You might just suggest some folks do not shake hands and others do not answer questions that are not directly related to the actual business at hand. Whenever I get a phone call from anyone I do not know, I *always* respond to *any* question asked by saying I do *not* answer questions on the phone ... and when one guy once asked me "Why not?", I told him I do not even answer that one! Being civil and peaceable is one thing, but we are not usually the ones needing sensitivity training.


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elderwanda
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01 Jan 2010, 7:21 pm

poopylungstuffing wrote:
I was very bad yesterday... :x

Firstly I hate banks...i go into total sensory overload whenever I am in one. I wonder sbout the minds that would construct such an unpleasant environment to be in.

Secondly, the bank I go to used to have the habit of shouting out HI WELCOME TO WACHOVIA at everyone who walked in and it drove me absolutely NUTS...so I would duck and cover my ears whenever they would do that..the tellers at my main branch eventually stopped.

I was at a branch I had never been in before to deposit a check...they didn't shout at me..because I think they have finally stopped doing that, but the teller started in with small talk that sorta set me on edge.

I just wanted to deposit my check, and he starts in with...

"So are you excited about the New Year?!" :D
and I didn't respond..
That was not my exact emotion, and I didn't automatically think to just say "Yes" like I was supposed to...it set me off my pins.. I was not ready to share what my emotions were with the bank teller..

then he says
Are you doing something special to celebrate for New Year's Eve? :D
Again, I didn't respond, so he repeats himself....
Are you doing something special to celebrate for New Year's Eve? :D

It is a script....how could this person possibly care what I a total stranger/customer just trying to deposit a check was doing for New Years Eve?

So I blurt out "I don't like small talk"...because I really really didn't want to participate in his banter. It was making me anxious.

so he says "ok" and stops.

then...

I go and tell Flakey what happened with the teller, and he laughs and says that I probably ruined the teller's new year and proceeds to tell me that I should have gone with it and just participated with the banter....and we end up talking about the whole transaction for almost an hour.
He tells me that what the banker said was a script and tells me how I should answer.
I defend my position of not wanting to be personal with this banker when I am just trying to deposit a check....
He can sometimes be a bit patronizing when he is playing "social coach"

anyway...this is the second time I have had a transaction like this at the bank.

The first time was about a year ago when I had to go in to activate a check card, and I became very agitated with the guy at the desk because he kept insisting that I produce a drivers license...because it was seemingly unheard of that a person not have one.
I gave him my legal TX photo id..and he seemed sorta thrown off by that....
I forget exactly what it was that he said, but I ended up blurting out that I was autistic and that I don't don't drive a car and that i did not realize that having a drivers license was a prerequisite for having a bank account....( :roll: even though I know it was wrong to use the A word...sometimes when frustrated I have blurted it out)

I am wondering if I should now write a letter of apology to the bank teller for not participating in his banter... :roll:


I just have to respond to this right now, even though I'm squirming in my chair because I have to pee. :lol:

It's funny, because I know this scenario so well, and I hate it! We have this store nearby called "Bed Bath and Beyond", where they sell all kinds of useless gadgets like infrared vibrating nose hair removers, complete with how-to video. But I needed to go in there to get a new shower curtain. Apparently they have a store policy that says all customers must be given a friendly, exuberant greeting the instant they set their foot in the door. If the employee is clear across the room, so be it, they still shout, "WELCOME TO BED BATH AND BEYOND!! ! HOW ARE YOU TODAY!! !!" The first time I heard it, I just assumed she was answering the phone, because she wouldn't be talking to me from 50 feet away. But sure enough, she was addressing me, and kept shouting greetings and questions about if I needed help finding anything. It's like, geez, at least give me a few seconds to let my eyes adjust to being in a great, shiny forest of kitchen gadgets! And then they sneak around the store, following you so they can periodically jump out from behind a shelf and shout another friendly greeting at your back. I hate the way it makes me feel. I don't want to be a mean ogre, but I almost feel assaulted with that stuff. If you see me picking items off the shelf and putting them in my shopping basket, do I flipping look like I need help finding things? Sheesh!

If I were the manager of a business like a store or a bank (which won't happen, because it sounds like the worse job imaginable), I would want my employees to be visible and approachable, and well-mannered, but not obnoxious. It's not their business what your plans are for New Years, and what's all that crap about being excited? Who the heck walks into a bank feeling excited that it's almost time to start writing a slightly different year on their checks? I know, they're just trying to be nice, but my goodness. It's a bank, not a game show.

It's not that I have no humor or enthusiasm, it's just not like that. So I totally understand.

I always want to say things to people like that who assume everyone has a driver's license. I actually do have a driver's license, but plenty of people don't, for any number of reasons. A state ID card is the same thing (except for the obvious bit about not being a license to drive a car). You don't owe anyone an explanation for not having a driver's license.

Thanks for posting about your bank experience, Poopylungstuffing, and giving me a chance to get this out of my system. :D



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01 Jan 2010, 7:22 pm

. I'd be interested in someone's new year plans if all I was supposed to talk about was money all day long. In fact, anything unrelated to money would become interesting.



granatelli
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01 Jan 2010, 7:42 pm

You can't very well be angry at the guy for trying to be friendly and treat you just like everyone else. And understand, the bank wants him to treat everyone in a warm, personable way. They don't want a "Yes/no" robotic cold person at the counter dealing with the average customer. While you may like that, 95% of the rest of the population would think the guy was a jerk.

You made more of a big deal out of this by not responding than if you would have just told him straight off, with a small smile, "Na, no plans" & just left it at that. A couple of short & sweet yet friendly responses and he would have got it. You didn't feel like talking to him.

It's not that big of a deal, really. But unless you're wearing a shirt t that says "I'M AUTISTIC LEAVE ME ALONE!" most people aren't going to be able to read you immediately. Don't be cheesed at them for trying to be friendly to you. Cheers.



zer0netgain
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01 Jan 2010, 7:51 pm

Mess with people.

Dye your hair black (if it isn't already) and wear a T-shirt that reads, "Speak slowly to me...I'm blond."

8)



csimon
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01 Jan 2010, 7:56 pm

Funny you should mention Wachovia. I just moved everything I had from there to another bank recently.



01 Jan 2010, 8:00 pm

elderwanda wrote:
poopylungstuffing wrote:
I was very bad yesterday... :x

Firstly I hate banks...i go into total sensory overload whenever I am in one. I wonder sbout the minds that would construct such an unpleasant environment to be in.

Secondly, the bank I go to used to have the habit of shouting out HI WELCOME TO WACHOVIA at everyone who walked in and it drove me absolutely NUTS...so I would duck and cover my ears whenever they would do that..the tellers at my main branch eventually stopped.

I was at a branch I had never been in before to deposit a check...they didn't shout at me..because I think they have finally stopped doing that, but the teller started in with small talk that sorta set me on edge.

I just wanted to deposit my check, and he starts in with...

"So are you excited about the New Year?!" :D
and I didn't respond..
That was not my exact emotion, and I didn't automatically think to just say "Yes" like I was supposed to...it set me off my pins.. I was not ready to share what my emotions were with the bank teller..

then he says
Are you doing something special to celebrate for New Year's Eve? :D
Again, I didn't respond, so he repeats himself....
Are you doing something special to celebrate for New Year's Eve? :D

It is a script....how could this person possibly care what I a total stranger/customer just trying to deposit a check was doing for New Years Eve?

So I blurt out "I don't like small talk"...because I really really didn't want to participate in his banter. It was making me anxious.

so he says "ok" and stops.

then...

I go and tell Flakey what happened with the teller, and he laughs and says that I probably ruined the teller's new year and proceeds to tell me that I should have gone with it and just participated with the banter....and we end up talking about the whole transaction for almost an hour.
He tells me that what the banker said was a script and tells me how I should answer.
I defend my position of not wanting to be personal with this banker when I am just trying to deposit a check....
He can sometimes be a bit patronizing when he is playing "social coach"

anyway...this is the second time I have had a transaction like this at the bank.

The first time was about a year ago when I had to go in to activate a check card, and I became very agitated with the guy at the desk because he kept insisting that I produce a drivers license...because it was seemingly unheard of that a person not have one.
I gave him my legal TX photo id..and he seemed sorta thrown off by that....
I forget exactly what it was that he said, but I ended up blurting out that I was autistic and that I don't don't drive a car and that i did not realize that having a drivers license was a prerequisite for having a bank account....( :roll: even though I know it was wrong to use the A word...sometimes when frustrated I have blurted it out)

I am wondering if I should now write a letter of apology to the bank teller for not participating in his banter... :roll:


I just have to respond to this right now, even though I'm squirming in my chair because I have to pee. :lol:

It's funny, because I know this scenario so well, and I hate it! We have this store nearby called "Bed Bath and Beyond", where they sell all kinds of useless gadgets like infrared vibrating nose hair removers, complete with how-to video. But I needed to go in there to get a new shower curtain. Apparently they have a store policy that says all customers must be given a friendly, exuberant greeting the instant they set their foot in the door. If the employee is clear across the room, so be it, they still shout, "WELCOME TO BED BATH AND BEYOND!! ! HOW ARE YOU TODAY!! !!" The first time I heard it, I just assumed she was answering the phone, because she wouldn't be talking to me from 50 feet away. But sure enough, she was addressing me, and kept shouting greetings and questions about if I needed help finding anything. It's like, geez, at least give me a few seconds to let my eyes adjust to being in a great, shiny forest of kitchen gadgets! And then they sneak around the store, following you so they can periodically jump out from behind a shelf and shout another friendly greeting at your back. I hate the way it makes me feel. I don't want to be a mean ogre, but I almost feel assaulted with that stuff. If you see me picking items off the shelf and putting them in my shopping basket, do I flipping look like I need help finding things? Sheesh!

If I were the manager of a business like a store or a bank (which won't happen, because it sounds like the worse job imaginable), I would want my employees to be visible and approachable, and well-mannered, but not obnoxious. It's not their business what your plans are for New Years, and what's all that crap about being excited? Who the heck walks into a bank feeling excited that it's almost time to start writing a slightly different year on their checks? I know, they're just trying to be nice, but my goodness. It's a bank, not a game show.

It's not that I have no humor or enthusiasm, it's just not like that. So I totally understand.

I always want to say things to people like that who assume everyone has a driver's license. I actually do have a driver's license, but plenty of people don't, for any number of reasons. A state ID card is the same thing (except for the obvious bit about not being a license to drive a car). You don't owe anyone an explanation for not having a driver's license.

Thanks for posting about your bank experience, Poopylungstuffing, and giving me a chance to get this out of my system. :D



Your post made me laugh. Yeah they do have stupid rules and I hate it when store employees bug me by asking me if I need help finding anything or if I am finding anything all right. I want to sceam at them but I know they are just doing their job so I see them as the victim. Either they harasse their customers or they're fired. I just say "no" and they leave me be. If I needed help, I would ask for help but I prefer to try and find things on my own before asking. But the pain is, finding an employee to ask. I also hate "Hi how are you?" Ughhh.