My biggest anxiety with going to any doctor's office, is having to deal with the people at the front desk with borderline personality disorder. All doctors' offices have at least one, if not all of the front staff, under this category!
It feels as if they're out to try to push my buttons, and they have to make everybody wrong about something and make themselves right about everything. Even as simple as how I pay, which is always regular pay (no insurance). They'll say something like "We don't take patients without insurance", so you COULDN'T have ever paid that way before!! !! (even though I've been a patient for 15 years and never had insurance, and always paid that way and the records prove it). Stuff like that, which is all easily-proven fact, and which they refuse to accept under any circumstances. Then when they look in the records and are astonished to see that they were wrong, they get nasty to me, and act that way for ever after. Again, this seems to be the case at most all doctors' offices. No idea why..... Or they'll insist that I failed to keep an appt. that never existed, and when they find out it was someone else they were thinking of, they'll say 'Well, you caused all this hassle, and it's your fault".
Charles