Board index › General Discussion › General Autism Discussion

IVRU's that make you speak

Page 1 of 1 [ 4 posts ] 

Previous topic | Next topic

beneficii
Veteran
Veteran

User avatar

Joined: 10 May 2005
Age: 41
Gender: Female
Posts: 7,245

17 Jul 2013, 2:47 pm

An IVRU is where you're on the phone and have automated selections to make that you do either by keypad or by voice. I hate IVRU's that make you speak by voice. I hate them! It is so irritating to have to speak by voice on those! I prefer to either talk to a live person or to be able to just press options on the keypad.



Marybird
Veteran
Veteran

Joined: 26 Apr 2012
Gender: Female
Posts: 1,818

17 Jul 2013, 3:14 pm

I hate that too and sometimes the programs don't understand me and try to repeat me " you said -----, is that correct" and they are way off and I have to say "no" and start over.



Ettina
Veteran
Veteran

User avatar

Joined: 13 Jan 2011
Age: 36
Gender: Female
Posts: 3,971

17 Jul 2013, 3:27 pm

Yeah. The technology just isn't there yet. Don't put those things in until they actually work properly.



conundrum
Veteran
Veteran

User avatar

Joined: 25 May 2010
Age: 46
Gender: Female
Posts: 2,922
Location: third rock from one of many suns

17 Jul 2013, 7:16 pm

Ditto. Thankfully, most of the ones I encounter have the "press button" option, which I always use instead.

@Ettina: quite true. Voice recognition technology still isn't what it should be.


_________________
The existence of the leader who is wise
is barely known to those he leads.
He acts without unnecessary speech,
so that the people say,
'It happened of its own accord.' -Tao Te Ching, Verse 17