A little upset

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Hi everyone, I just wanted to get some feelings out. I'm a little upset right now because I had a meeting with one of my mentee's teachers and his guidance counselors attempting to advocate for all of his services. They said he has not been on at all and very rarely asks questions about his assignments. Believe it or not, that's not the upsetting thing. What's upsetting to me is the fact that every time I tried to go over his 504 plan to talk about his needed accommodations, they basically stopped me and mentioned test scores and how he tested too high for an IEP. I explained to them that while this is true, the elementary school was working hard before the shutdown to get him a retest and that he really does need all of these services listed in the plan. In fact, he needs many many more which I am well aware of having assisted him for the past 2 years. The frustrating thing is that I know EXACTLY what he needs but when trying to explain it I was just told, "let's talk to mom first, this is more a mom conversation. She should know what he needs and then tell us. We need to host a meeting about this because many of these accommodations we can't provide here. This plan is too big to be a 504." Yes, his mom is not an idiot and she does know what he needs. BUT here's the thing, she was at work all day while I was sitting with him in the spring making him do his distance learning. So yes, she knows basically that he needs help, but I know exactly what types of interventions work and which do not. I just want to be there for my mentee and support him through the 5th grade but it's hard when the teacher's won't listen. I also just want to add that his mom is on board with everything I said and she even agreed to make sure I'm included in his 504 meeting. So that's good but idk. How do I wake up everyday and look myself in the face, knowing a child I love is failing and even though I promised to support him, there's nothing I can do?

All you can do is your best.

Yeah and also I was supposed to have my first meeting with this kid today. Supposedly his chromebook is broken and his mom never bothered to tell him until after I had been waiting over 45 minutes for him to sign into the google meet. It's both extremely frustrating and emotionally taxing because I want to be there for this kid. He's failing and I'm trying my hardest to do everything right by him. I waited all summer for the mentor green light, then I held the meeting with the teachers like I was supposed to, and I even went out of my way to set up the first session like I was supposed to. I volunteered for this because I sincerely feel love in my heart for this child and I want to help him succeed in school but I can't do that if no one cooperates. It's just very sad.

Is not easy, especially when you have done everything you can.

Keep us updated whenever you do something more for this boy.