cleo wrote:
But I suggest YOU talk less, and encourage the other person to talk more.
Smile, and ask them a question.
For reasons that may not be obvious to people who don't have any trouble with carrying a conversation, this just doesn't work. There's just a point in small talk when you're expected to stop smiling and asking questions and start being a more interesting person.
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Then nod, and agree with whatever they say.
...and this is something you might want to try when you're kissing someone's butt, not when you're having a conversation.