coffeebean wrote:
I'm a little proud, but I try to look at it as an opportunity to improve and advice on where to focus my efforts. If I'm overconfident at work before I really know my stuff, then I find it's best to just be glad that I can save some face when it wasn't the customers who noticed. That way I can quietly address it in the background.
Is taking criticism something you can do gracefully?
I dunno, is taking a pratfall something you can do gracefully?
In my own experience, taking criticism out in the open (in front of clients or customers) from superiors or co-workers or even from the client/customer themselves, is something you should best absorb while taking on the most neutral stance you can. Do not take it personally, as that would further exacerbate your perceived inadequacy or mistake, by making you look unprofessional. Sometimes, you just have to lie on your back and take it.
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clarity of thought before rashness of action