Today a librarian told a patron that he had to have his dog on leash. The patron said it was a "service dog". The librarian asked what service does the dog provide. "It is illegal for you to ask that question". "No it's not".
(It is illegal for the staff to ask for demonstration or documentation. It is not illegal for the staff to ask what kind of job skills the dog has )
That's like saying "of course I am a rocket scientist because I don't have to demonstrate or document anything". (Rolls eyes)
Any owner could claim any dog is a service dog.
My (former) "friend" Amy had the nerve to say that if anyone asks, her dog is a "service dog". When she is not a service dog.
As someone afraid of dogs, the whole thing makes me want to puke
And it is so condescending and annoying when dog owners say "she won't bite " or "she's friendly". Dog owners are not telepathic or precognitive. They don't know what is going to happen before it happens and they can't read the dogs mind. (Situational vs dispositional)
Not everyone defines and measures "friendliness" the same way. And it is biased for the owner to say if the dog is "friendly"