It's the same thing. I can handle the waiting if I'm calling or writing, naturally there is a backlog with many services and that's to be expected. I can shift my attention to other things. In real time I get extremely agitated by the time-wasters and struggle to avoid a public MD. I remember hearing or reading that it is wrong to require people to stand and wait when they are paying money, I agree
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Let's go on out and take a moped ride, and all your friends will thing your brain is fried, but you can't live your life too dirty, 'cause in the the end you're born to go 30