paolo wrote:
Are you touchy with people you don’t know?
I am. Passers by, shop keepers, cashiers.
I am too, once I had an unpleasant incident when my mother sent me buy something only with loose change, cents and so. I counted it very neatly, but the cashier woman did not want to accept the money and said it was not the right value and made a fuss. I said "You have got to accept it!" and she said to her colleagues nearby that I was 'cheeky as s**t'. In order to humiliate me a bit, she counted the pieces of coins and again counted them wrongly (I think she did it on purpose). The other customer - women and cashiers looked at me as if I was an Alien and shook their heads, though I only insisted upon buying something with change money, what's wrong with that? After like 2 minutes I withdrew my money and paid with a coin of greater value (it was just one little product I wanted to buy, I think just a yogurt package).
After that I never payed with loose change again and I used to go to another supermarket.
Customer service isn't very good here in Germany. It's actually pretty bad, it's like the customer has to say 'thank you' to the cashier and the cashiers are women with bull-dog faces who never smile (ok, exaggerating a tiny bit

)
Last edited by kayetes on 11 Feb 2007, 4:48 pm, edited 1 time in total.