QFT wrote:
But he doesn't want to go to jail, why would he say it?
How would he go to jail?
QFT wrote:
I guess I don't know how the legal things work. Maybe this won't be jail. But in this case wouldn't there be some other measures that would still ruin his record and things like that?
As far as customer / vendor relationships ground level retail consumers generally get shielded pretty well from the Machiavellianism that goes on back and forth at a business-to-business level between clients and vendors. Where that starts to slip a bit - if you call tech support with something and you end up being one of 'those' customers they might hang up on you, they might say you have a pebcak or an ID10T error. A soul proprietor, especially a contractor who doesn't need your land lord's business, might be nice about it or he might tell you to go play in traffic, and if he tells you to go play in traffic he's doing the approximate of telling your landlord to go pound salt if she asked him to fix it.
I don't know the guy so I have no idea how he, personally, would react, I'm telling you what I'd expect from experience.
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“Love takes off the masks that we fear we cannot live without and know we cannot live within. I use the word "love" here not merely in the personal sense but as a state of being, or a state of grace - not in the infantile American sense of being made happy but in the tough and universal sense of quest and daring and growth.” - James Baldwin