Highmark is ran by idiots
Last month I paid my insurance for 2 months rather than just 1. I figured there was no point in me having the money in my bank account while my finances were being checked when i'd have to spend it before I could get any help.
I just received this month's bill from the insurance company and opened expecting to see a note saying I didn't owe anything. They say I owe them $216 because they never received a payment for last month.
Interestly $216 is the exact amount I paid them last month - its actually $3.42 more than a 2 months payment which indicates to me that whoever documented my payment recorded it as a delinquent amount rather than crediting my account with the payment.
Thankfully I can access my bank records online and see that they did in fact cash my check last month. Otherwise I'd be freaking out until monday
I just received this month's bill from the insurance company and opened expecting to see a note saying I didn't owe anything. They say I owe them $216 because they never received a payment for last month.
Interestly $216 is the exact amount I paid them last month - its actually $3.42 more than a 2 months payment which indicates to me that whoever documented my payment recorded it as a delinquent amount rather than crediting my account with the payment.
Thankfully I can access my bank records online and see that they did in fact cash my check last month. Otherwise I'd be freaking out until monday
in this case, i'd still be vigilant, they may still attempt to rip you off