Good intentions

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All things equal, good intentions are better than bad intentions

But not all things are equal

And outcome matters more than intention, to me

I think it's usually impact versus intent. Both are important, but the bigger the impact, the more likely it is to dominate for most people.

some precious lil "people" are trying to "help", but they are really just getting in the way, or hindering. "hurt" is a vague and strong word, but sometimes they are "hurting" too.

for example, a customer made me load some merchandise into her car. while i was doing it, she had the nerve to tap me on the back, thus scaring me. i was almost scared enough to drop the merchandise, thus damaging the merchandise and my foot. she had "good intentions", but the outcome was bad.

plenty of examples like that. (puke!)

home depot needs to institute a "customer protocol". (rolls eyes). otherwise, it's just a three ring circus of idiots "doing their best". and they (usually) have good intentions, but their "best" is just not that great.